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We currently collect and process the following information:

• Name
• Email Address
• Postal Address
• Telephone Number

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Enquiring about a product on our website
• Placing an order on our website

We use the information that you have given us in order to:

• Respond to your queries
• Fulfil orders
• Inform you about new products and promotions

We may share this information with payment providers (Paypal and Square) and delivery companies for the purposes of completing payments and sending products that you have purchased. We do not sell or provide your data to any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

• Your consent. You are able to remove your consent at any time. You can do this by contacting Hilary Taylor (hello@thebetterday.co.uk)
• We have a contractual obligation.

Your information is securely stored within our systems. We keep your name and address and email address for the time taken to respond to your query or fulfil your order. We will then dispose your information by deleting it from our systems. When you unsubscribe from marketing activity, your email address must be retained so that it can be actively excluded from any future campaigns. 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the details given below should you wish to make a request or have any other queries. 

Name: The Better Day

Address: 14 Marble Hill Gardens, TW1 3AX

Phone Number: 07811449618 

E-mail:hello@thebetterday.co.uk

Web: www.thebetterday.co.uk

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@thebetterday.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk